Welcome to WindWoman.com. Below you’ll find answers to common questions about our Terms of Service. Please review them carefully before making a purchase or using our site.
General Questions
Q1: What does WindWoman.com offer? We offer two main types of products: Digital Content: Downloadable stories, including fanfiction and original fiction. Physical Products: Handmade merchandise inspired by Montana’s life and creativity.
Purchases and Payments
Q2: How do I purchase digital or physical products? Simply browse our site, add items to your cart, and complete checkout. Payments are securely processed through a trusted third-party provider. Q3: Can I get a refund for my purchase? Digital Content: Due to the nature of downloadable files, all sales are final and non-refundable. Physical Products: Refunds or exchanges for physical items are handled on a case-by-case basis. If there’s an issue with your purchase, contact us within 7 days of receiving your order.
Digital Content
Q4: What am I allowed to do with the digital stories I purchase? Purchased digital stories are for personal use only. You are not allowed to share, redistribute, or modify the content in any form. The content must remain exclusively with you, the purchaser. Q5: Can I share the digital stories I download with others? No. Sharing downloaded stories, whether digitally or physically, is strictly prohibited. This includes posting them online or sharing them with friends. Q6: What happens if I share or misuse digital content? Sharing or misusing content violates our Terms of Service. Your access to the website and any purchased licenses may be revoked, and legal action may be pursued if necessary.
Physical Products
Q7: What types of physical products are available? We offer a variety of handmade items, crafted with care and inspired by Montana life. Q8: How long will it take for my physical order to arrive? Shipping times depend on your location and chosen shipping method. Most orders are processed within [3-5 business days] and shipped promptly. You’ll receive tracking information once your order is shipped. Items that are Custom made or Made to order will take longer check with us for the time frame Q9: Can I return or exchange physical products? If your item arrives damaged or incorrect, contact us within 7 days of receiving it. We’ll work to resolve the issue through a refund or replacement. Please note that custom or handmade items may not be eligible for return unless defective.
Account and Website Use
Q10: Do I need an account to make purchases? Yes, creating an account is required to purchase items. Your account allows you to manage orders, download digital content, and track your purchases. Q11: How do you protect my account and personal information? We take your privacy seriously. Your account details and payment information are securely processed, and we never share your data with third parties.
Shipping and Delivery
Q12: Do you ship internationally? Currently No, We only ship to USA and Canada Q13: What should I do if my package is lost or delayed? If your package is delayed or lost, contact us, and we’ll work with the shipping provider to resolve the issue. Please allow for reasonable delays during peak seasons or due to unforeseen circumstances.
User Rights and Responsibilities
Q14: What should I do if I want my data removed from your system? You can request to have your data removed by contacting us at [contact@windwoman.com ]. We will process your request promptly unless we’re required to retain certain information for legal or administrative reasons. Q15: Can I request a copy of my personal data? Yes, you may request a copy of the data we hold about you, including purchase history and account details. Contact us at [contact@windwoman.com .] to initiate the request.
